PLEASE READ THESE LICENSE TERMS CAREFULLY
PLEASE READ THE FOLLOWING IMPORTANT TERMS AND CONDITIONS (“Terms of Use”) BEFORE YOU USE OUR APP. IF YOU DO NOT WISH TO BE BOUND BY THEM, YOU SHOULD NOT DOWNLOAD THE APP/DELETE THE APP FROM YOUR DEVICE AND NOT USE THE APP IN ANY WAY.
If you do not understand any of these Terms of Use and want to talk to us about it, please contact us by email at info@firstcaregroup.com, to which we will respond as soon as possible.
Who we are and what this agreement does.
We are Firstcare Health Group. We make available the mobile application called the Firstcare Health Group App (“the App”) for download from the Apple App Store or the Google Play Store.
These are the terms of license that apply to the use of the App.
Users are usually responsible for informing their Provider about any facts that could affect their health, such as infectious diseases, pregnancy, or other changes in health status.
Please be aware that internet transmissions are never completely private or secure and that any message or information you send using the App or using the App to access any Member Benefit may be read or intercepted by others, even if there is a special notice that a particular transmission is encrypted.
Users must be at least 18 years old to register and use our services. By registering, you affirm that the information provided is accurate and commit to updating it as necessary. We monitor site activity and reserve the right to terminate access for any user who breaches our terms or jeopardizes the safety or rights of others.
The Firstcaregroup app is available on the Apple App store and the Google Play store. Apple App Store or the Google Play Store terms also apply.
The ways in which you can use the App may also be controlled by the Apple App Store or the Google Play Store's rules and policies.
Contacting us (including with complaints) - Please email our service team at info@firstcaregroup.com
How we will communicate with you - If we have to contact you, we will do so by email, by telephone.
You may not transfer the App to someone else. We are giving you personally the right to use the App and use the App to access the Member Benefits. Whilst you may have sharing rights as set out above, you may not otherwise transfer the App to someone else, whether for money, for anything else or for free. If you sell any device on which the App is installed, you must remove the App from it.
We may need to change these terms to reflect changes in law or best practice or to deal with additional features which we introduce.
We may change these Terms of Use at any time by sending you a message with details of the change or notifying you of a change when you next start or log into the App. Any new terms may be displayed on-screen, and you may be required to read and accept them to continue your use of the App and/or use the App to access the Member Benefits. You will be told at that point from which date they become effective, so that you have an opportunity to cease using the App, should you find them unacceptable.
From time to time, we may automatically update the App to improve performance, enhance functionality, reflect changes to the operating system or address security issues. Alternatively, we may ask you to update the App for these reasons. If you choose not to install such updates or if you opt-out of automatic updates you may not be able to continue using the App The App will always work with the current or previous version of the operating system (as it may be updated from time to time) and match the description of it provided to you when you first downloaded or streamed it, unless we notify you otherwise.
If someone else owns the phone or device you are using. If you download or stream the App onto any phone or other device not owned by you, you must have the owner's permission to do so. You will be responsible for complying with these Terms of Use, whether or not you own the phone or other device.
We may collect technical data about your device. By using the App, you agree to us collecting and using technical information about the devices you use the App on and related software, hardware and peripherals to improve our products and services. We are not responsible for other websites you link to. The App may contain links to other independent websites which are not provided by us. Such independent sites are not under our control, and we are not responsible for and have not checked and approved their content or their privacy policies (if any). You will need to make your own independent judgment about whether to use any such independent sites, including whether to buy any products or services offered by them.
You agree that you will:
You must:
All intellectual property rights in the App throughout the world belong to us and the rights in the App are licensed (not sold) to you. You have no intellectual property rights in, or to, the App other than the right to use them in accordance with these Terms of Use.
We may end your rights to use the App if you break these Terms of Use
We may end your rights to use the App and at any time by contacting you if you have broken these Terms of Use in a serious way. If what you have done can be put right, we will give you a reasonable opportunity to do so.
If we end your rights to use the App:
We may transfer our rights and obligations under these Terms of Use to another organisation. We will always tell you in writing if this happens and we will ensure that the transfer will not affect your rights under the contract.
You need our consent to transfer your rights to someone else
You may not transfer your rights or your obligations under these Terms of Use to another person.
We will try to resolve any disputes with you quickly and efficiently. If you are unhappy with the App, please contact us as soon as possible. If you and we cannot resolve a dispute using our internal complaint handling procedure, we will let you know that we cannot settle the dispute with you and give you certain information if required by law about any alternative dispute resolution provider.